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Ison Products Ltd
Victoria Street
High Wycombe
HP11 2LT

Call: 01494 440771
Call: 01494 437020
Fax: 01494 526615
Email: office@isonuk.net

Leisure Enquiries
Email: leisure@isonuk.net

Safelock Enquiries
Email: safelock@isonuk.net

Terms & conditions

Unless otherwise agreed in writing by the Seller the goods are supplied by the Seller only on these Conditions and no variation or addition thereto (whether contained in any document emanating from the Purchaser or made orally by any person acting or purporting to act on behalf of the Seller) shall have effect unless it is in writing signed or on behalf of the Seller. Should any of these Conditions conflict with any conditions stated in the Purchaser's order the goods or any part thereof, or the acceptance by the Purchaser of delivery of the goods or any part thereof, or any conduct by the Purchaser in confirmation of the transaction set out on the basis hereof after receipt by the Purchaser of this document shall constitute:
unqualified acceptance by the Purchaser of this document, and shall constitute
unqualified acceptance by the Purchaser of these Conditions.

The risk in goods supplied overland shall pass to the Purchaser on delivery to the Purchaser's designated premises or to the carrier nominated by the Purchaser (whichever shall first occur). The risk in goods supplied by sea or air transport shall pass to the Purchaser on delivery to the carrier nominated by the Purchaser, in which case the Seller will at the Purchaser's written request, cost and risk, arrange for the Purchaser's express instructions as to transit and packaging for sea or air transport to be carried out.

3.1 Until full payment has been made of all sums outstanding from the Purchaser to the Seller (whether becoming due before or after the date of the contract to which these Conditions relate):
3.1.1. the property in the goods shall remain with the Seller
3.1.2. the Purchaser shall keep and store the goods in such a manner that they can be identified as being the property of the Seller.
3.1.3. the Purchaser shall be at liberty to sell the goods in the ordinary course of the business;
3.1.4. the Seller may by written notice terminate the Purchaser’s power of sale at any time if the Purchaser goes or threatens to go into receivership or liquidation;
3.1.5. at any time after termination of the power of sale, the Seller may repossess the goods and the Purchaser hereby grants the Seller an irrevocable licence to enter upon any premises of the Purchaser for the purpose of doing so.

3.2. Nothing in this condition shall confer any right upon the Purchaser to return the goods sold here under unless otherwise agreed.

When it is necessary for the Purchaser to do any act to enable the Seller to despatch the goods, such act must be performed in good time to enable the Seller to effect despatch on the date stated in the contract. In the event of the Purchasers failure to comply with this Condition, the Seller may at its option cancel the contract in whole or in part giving written notice thereof to the Purchaser. Delivery dates in any contracts are not essential and the Seller shall be entitled to deliver within thirty (30) days of such dates.

Goods are despatched by a route at the Seller's discretion. Where the purchaser requests despatch of goods by special method or route the Purchaser shall bear the additional cost.


If any order for goods is to be delivered by several instalments to the Purchaser, each such instalment shall be treated as a separate and identifiable contract and the rights of either party thereunder shall be construed accordingly, save only that the Seller may suspend delivery thereof whilst payment is overdue in respect of any previous instalment.

If the Seller shall fail to make delivery or shall make defective delivery of any instalment, such failure or defective delivery shall not affect the obligations of the parties under the contract of which these conditions form part in respect of the other instalments.

The Seller shall be notified in writing of the non-receipt of any goods by the Purchaser or the Purchaser's nominated carrier within ten (10) days of the invoice date, failing which the Seller shall be under no liability whatsoever to the Purchaser, which shall nevertheless hold the Seller indemnified against any loss arising or damage suffered through failure to inform the carriers or the insurers within the required time limits. The Purchaser must notify the Seller of any alleged defect in or damage to the goods within three (3) days of actual receipt and thereafter shall be deemed to have accepted the goods in all respects. Any such notice must specify the particular defect and must afford the Seller reasonable opportunity to inspect the goods in question. If the goods are agreed by the Seller to be defective or faulty the Seller will (at its option) either rectify the defect or fault or replace any such goods or credit the invoice value of the goods and such rectification or replacement or credit will be in full satisfaction of any claim by the Purchaser.

The Seller shall do all in its power to perform the terms of any contract of which these Conditions form a part and in particular to meet all delivery dates but shall not be liable for any failure to observe, or breach of, any of the terms hereof by reason of acts of God, war, riots, civil commotions, strikes, lock-outs, trade disputes, fires, breakdowns, interruptions of transport, Government action, delay in delivery by the Sellers suppliers or any other cause whatsoever beyond its control. In such circumstances except where the goods are in transit either the Seller or the Purchaser may terminate the unperformed part of any contract of which these Conditions form part by notice in writing delivered to the other party hereto within fourteen (14) days of the seller giving written notice to the Purchaser of the occurrence of such action or circumstance as makes the Seller fail to observe or break the terms hereof.

The Seller shall be entitled to adjust the purchase price of the goods whether before or after the making of the contract to which these Conditions relate in the event of any variation in the cost to the Seller of supplying the goods, or any part thereof, caused by any reason whatsoever beyond the control of the Seller including (without prejudice to the generality of the foregoing) changes in exchange rates or the action of any Government or Authority. If the purchase price at the date of delivery shall be higher than that at the date of the confirmation of order, the Purchaser may within seven (7) days after receipt from the Seller of notice of the adjusted price and provided the goods are not in transit, terminate the contract to which these Conditions relate with respect to such goods and/or all goods thereafter to be delivered under the terms hereof without further obligation or liability on the part of either party. Any increase in delivery charges imposed on the Seller after the date of confirmation of order shall be for the account of the Purchaser.

9.1. The Seller warrants that the goods are manufactured with all reasonable care and skill and where applicable comply with the standard specifications set out in the Seller's published literature in relation to the goods current at the date of the Purchaser’s order. Subject to anything else expressly appearing in these Conditions, all other conditions, warranties or obligations whether expressed or implied by statute, common law or otherwise relating to the goods and/or any packages or containers are excluded to the maximum extent permissible by law.
9.2. The Purchaser acknowledges that it is relying on its own expertise and knowledge and not that of the Seller in entering into the contract to which these Conditions relate.
9.3. The Seller shall be under no liability to the Purchaser whatsoever, whether in contract, tort, or otherwise, for any consequential loss which shall include pure economic loss, loss of profit, loss of business and like loss.

The Seller reserves the right to charge interest to the purchaser on any sums payable which are not paid on the due date and such interest may be charged at the rate of three per cent (3%) per annum above the base rate of Bank of England from time to time subsisting, such interest to accrue on a daily basis.

Any goods sold as sub-standard or surplus stock shall be accepted by the purchaser in their actual state and condition and neither the warranty given in condition 6 nor any other conditions and warranties, whether expressed or implied, whether statutory or otherwise, will apply thereto.

The supply of goods by the Seller shall not confer any right upon the Purchaser to use any Seller's trade mark without the prior written consent of the Seller and at all times such trade mark shall remain the property of the Seller. Neither does it imply any right to use any Seller's patent or any indemnity against infringement of third party patents.

The Purchaser shall not, without the Seller's prior written consent, assign or transfer or purport to assign to transfer the contract to which these Conditions relate or the benefit thereof to any other person.

No indulgencies or forbearance extended to the Purchaser shall limit or prejudice any right of claim available to the Seller.

If the Purchaser shall fail to make any payment when it becomes due or shall enter into any composition or arrangement with the Purchaser's creditors, or if being an incorporated company shall have a receiver appointed or shall pass a resolution for winding-up or a Court shall make an order to that effect or if not being an incorporated company, shall have a receiving order made against him or if there shall be any breach by the Purchaser of any of the terms and conditions hereof, the Seller may defer or cancel any further deliveries and treat the contract of which these Conditions form part as determined but without prejudice to its right to any unpaid purchase price of goods delivered and damages for any loss suffered in consequence thereof.

These conditions shall be construed and the rights of the parties hereto shall be regulated by the law of England.